Last updated on: August 10, 2022
This Policy is formulated to explain how does Foton Overseas (unless otherwise stated, Foton Overseas refers to the Foton Motor International Trade Co., Ltd.) collect, access and store your personal information and what rights do you enjoy in the process of providing network services. Foton Overseas will explain relevant matters to you through this Privacy Policy. Foton Overseas hereby reminds you that you must carefully read and understand this Privacy Policy before accessing the services provided by Foton Overseas, and you may access the products or services provided by Foton Overseas only after confirming your full understanding and consent. Your accessing of products or services provided by Foton Overseas shall be deemed as your acceptance and approval of the contents of this Policy. If you do not agree to any of the clauses of this Policy, you should stop accessing the services provided by Foton Overseas.
This Policy will help you understand:
Foton Overseas deeply understands the importance of your personal information and will do our best to keep your personal information safe and secure. When you access the services provided on website of Foton Overseas, we will collect, process and disclose your information in accordance with this Privacy Policy. Foton Overseas is committed to maintaining your trust in us, and protecting your personal information by scrupulously adhering to the following principles: power and responsibility integration principle, purpose specification principle, selection consent principle, least enough principle, ensuring safety principle, subject participation principle, publicity and transparency principle, etc. Meanwhile, we promise that we will take appropriate security protection measures to protect your personal information in accordance with the mature security standards in the industry. Please read and understand this Privacy Policy carefully before accessing any of Foton Overseas's services.
1. How Foton Overseas collects and uses your personal information
1.1 The personal information refers to all kinds of information recorded electronically or by other means and can be accessed individually or in combination with other information to identify the identity of a specific natural person or to reflect the activities of a specific natural person.
1.2 When you access any of Foton Overseas's products and services, we will collect and access your personal information in the following ways:
(1) When you access any relevant services on Foton Overseas's website, you need to provide us with your username and mobile phone number. You can choose to continue to improve your information on the web page, including but not limited to your real name, industry involved, region, website, detailed address. We will keep this information strictly confidential and handle it in a lawful manner.
(2) Online message information. When you need to access the online message service provided on Foton Overseas's website, we will require you to provide your username and email address so that we can respond to your service request. We may retain your chat records and order information so that we can provide you with the services you wish to obtain.
(3) Operation and support information. Foton Overseas will, from time to time, launch operations for new services and features. If you participate in the relevant operation activities, we may collect your contact information (e.g. mobile phone number), contact address and transaction account information through the operation activities interface to ensure that you can successfully participate in the activities. If you do not participate in the relevant operation activities, you are not required to provide the foregoing information.
1.3 In summary, your personal information collected by the website will be used to:
(1) Provide, maintain or improve products or services for you;
(2) send important notifications to you;
(3) activate or validate any product or service;
(4) promote and introduce products to you as permitted by laws and regulations; and,
(5) achieve other purposes permitted by you.
1.4 If we intend to use the information collected for other purposes not specified in this Policy, we will seek your prior consent.
1.5 It should be noted that, as a user of Foton Overseas, if you access the technical services of Foton Overseas to provide relevant data services for your users, you shall separately agree on the privacy policy with your users because the control right of this part of business data belongs to you. This Privacy Policy does not apply to the processing of the above data.
2. How Foton Overseas uses cookies
2.1 In order to ensure the proper operation of the website, we will send small data files called cookies to your computer or mobile device. Cookies typically contain the identifiers, site name, and some numbers and characters. By taking use of the cookies, the website can store the information such as your preferences.
2.2 We will not use Cookies for any purpose other than those described in this Policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have Cookie blocking capabilities. However, if you do this, you are required to personally change the user settings every time you visit our site.
3. How Foton Overseas shares, transfers and publicly discloses your personal information
3.1 Sharing
We will not share your personal information with any corporation, organization or individual other than Foton Overseas, with the exception of:
(1) Sharing with express consent: We will share your personal information with other parties only after obtaining your express consent.
(2) Sharing your user information externally in accordance with laws and regulations, litigation or arbitral settlement, or as required by administrative or judicial authorities in accordance with law.
(3) Sharing with our affiliates: Your personal information may be shared with affiliates of Foton Overseas. We will only share necessary personal information and are bound by the purposes stated in this Privacy Policy. If any of our affiliates want to change the purpose for which personal information is processed, they will seek your authorization and consent again.
"Our affiliate" means any corporation or legal organization that is or will be controlled by us, control us or jointly controlled with us. "Control" means to have the power to determine the financial and business policies of a corporation, directly or indirectly enjoy more than 50% of the management or decision-making rights of the corporation, and can obtain benefits from the business activities of the corporation.
(4) Sharing with authorized partners: Certain of our services (e.g. real-name authentication) will be provided by authorized partners only for the purpose stated in this Policy. We will only access your personal information for lawful, legitimate, necessary, specific and explicit purposes, and will only provide the personal information necessary for the services. Our partners are not entitled to use the personal information obtained for any other purpose. For the companies, organizations and individuals with whom we share user information, we will sign strict information protection agreements with them and require them to handle user information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures. In addition, your personal information will be transferred to the storage space in the data center through the underlying network operator. For our services in China, we will cooperate with the Chinese underlying network operators and data centers located in China.
3.2 Transfer
We will not transfer your personal information to any corporation, organization or individual, with the exception of:
(1) Transfer with express consent: We will transfer your personal information to other parties only after obtaining your express consent.
(2) If the transfer of personal information is involved in merger, acquisition or bankruptcy liquidation, we will require the new corporation or organization holding your personal information to continue to be bound by this Privacy Policy, otherwise we will require the corporation or organization to seek authorization and consent from you again.
3.3 Public disclosure
We will publicly disclose your personal information only if:
(1) Your express consent is obtained.
(2) Disclosure is required by law: We may publicly disclose your personal information when being compulsorily required by law, legal process, litigation or government authorities.
3.4 Exceptions to obtaining prior authorization and consent when sharing, transferring or publicly disclosing user information
No prior authorization and consent from you is required to share, transfer or publicly disclose your user information if your user information is:
(1) related to national security and national defense security;
(2) related to public security, public health and major public interests;
(3) related to criminal investigation, prosecution, trial and execution of judgment;
(4) disclosed to protect your or other individuals' life, property and other major legitimate rights and interests, but it is difficult to get your consent;
(5) disclosed to the public by you on your own; and,
(6) collected from legally disclosed information, such as legal news reports, government information disclosure and other channels.
4. How Foton Overseas protects your personal information
4.1 Foton Overseas attaches great importance to the security of your information. We will endeavor to take all reasonable physical, electronic and administrative security measures to protect your user information. We will prevent unauthorized access, public disclosure, use, modification, damage or loss of user information. We will enhance the security of user information by adopting the encryption technology; we will protect our user information from being subjected to malicious attacks by adopting trustworthy protection mechanisms; we will deploy access control mechanisms to try to ensure that only authorized persons have access to user information; and we will organize security and privacy protection training courses to enhance staff awareness of the importance of protecting user information. Foton Overseas has passed numerous international and domestic management system certification.
4.2 We will take all reasonable and practicable measures to avoid the collection of irrelevant personal information as much as possible. We will only retain your personal information for as long as necessary to achieve the purposes stated in this Policy, unless otherwise specified by laws. After the expiration of the above user information retention period, we will delete or anonymize your personal information.
4.3 Please use a complex password to help us ensure the security of your account. We will do our best to ensure the security of any information that you send to us. In order to ensure your information security more effectively, we also hope that you can strengthen the awareness of self-protection. We are only liable for the disclosure of your personal information to the extent that it is directly caused by Foton Overseas. Therefore, please keep your account number and password information properly to avoid the disclosure of your personal information.
4.4 The Internet environment is not 100% safe, so we will try our best to ensure or guarantee the security of any information that you send to us. In the event of an unfortunate personal information security incident (leakage, loss, etc.), we will, in accordance with the requirements of laws and regulations, timely inform you of the basic situation and possible consequences of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will timely inform you of the relevant situation of the incident by email, letter, phone call, push notification and other means. When it is difficult to inform the subjects of personal information one by one, we will make a public announcement in a reasonable and effective manner. Meanwhile, we will also take the initiative to report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.
5. How Foton Overseas accesses, modifies and deletes your personal information
5.1 You may request us to delete your personal information in accordance with the law; if we have a reasonable basis to believe that the request is deceptive, unenforceable or impairs the privacy rights or interests of others, we will refuse to process the request.
5.2 You may request us to delete your personal information if:
(1) You find that any behavior of our handling of personal information violates any laws and regulations;
(2) we collect and use your personal information without your express consent;
(3) any behavior of us in handling personal information seriously violates the agreement with you; and,
(4) you will no longer use any of our services.
For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to prove your identity before we process your request.
5.3 If you cancel your account by yourself, we will stop providing you with products or services, and delete your personal information or anonymize it according to applicable laws.
5.4 We do not charge for your reasonable request in principle. However, if the request is repeated many times and exceeds the reasonable limit, we will charge a certain cost at our discretion. We may reject requests that are gratuitously repeated or excessively self-conceited (e.g., those requiring the development of a new system or fundamental changes in existing practices), pose a risk to the legal rights of others, or are highly impractical (e.g., those involving the information stored on backup tapes).
5.5 We will not be able to respond to your request to delete personal information if:
(1) It is relevant to our performance of obligations stipulated in laws and regulations;
(2) it is directly related to national security or national defense security;
(3) it is directly related to public security, public health or major public interests;
(4) it is directly related to criminal investigation, prosecution, examination and approval and execution of judgment;
(5) we have evidence to show that you have engaged in subjective malice or abuse of power;
(6) it is for the purpose of safeguarding the major legitimate rights and interests of the personal information subject or other individuals, such as life and property, but it is difficult to get your consent;
(7) your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations; and,
(8) any trade secret is involved.
7. Preservation and cross-border transfer of your personal information
We will store the information that we collected about you in the People's Republic of China. If we transfer the personal information overseas for business purposes in accordance with applicable laws and regulations, we will obtain your consent in advance and inform you of the purpose of cross-border transfer, receiving party, security measures, security risks and other information.
8. How is this Policy updated
8.1 Our Privacy Policy is subject to change.
8.2 We will publish any changes to this Policy through our company's official website.
8.3 For any material changes, we will also provide a more prominent notice (including for some services, we will send a notice by email stating specific changes to the privacy policy).
8.4 The material changes referred to this Policy include but are not limited to:
(1) Material changes to our service model. For example, the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;
(2) material changes in our ownership structure, organizational structure, etc. For example, the change of owner caused by business adjustment, bankruptcy merger and acquisition;
(3) changes in the main objects of personal information sharing, transfer or public disclosure;
(4) material changes in your right to participate in the processing of personal information and the way in which you exercise it;
(5) changes in the departments responsible for handling personal information security, contact information and complaint channels; and,
(6) personal information security impact assessment report indicates that there is a high risk.
9. How to contact us
If you have any questions or comments about the content of this policy statement, or about FotonOverseas's practice and operation of this Privacy Policy, you can contact us at zhujia@foton.com.cn.
Last updated on: August 25, 2026
This Policy is formulated to explain how Beijing Foton International Motor Co., Ltd. ("Foton International" or "we") collects, uses, and stores relevant personal information in the course of providing the Foton International Dealer Management System ("Overseas DMS") and related services, and what rights you have. Foton International will explain the relevant matters to you through this Privacy Policy Statement. Foton International reminds you that, before using the Overseas DMS and related services, please carefully read and fully understand this Privacy Policy Statement. Where you provide us with personal information of other natural persons, you shall ensure that you have fulfilled the necessary notification, authorization, or consent obligations (as applicable) in accordance with applicable laws and regulations, and that the provision of such personal information has a lawful basis.
This Policy will help you understand the following:
Foton International deeply understands the importance of personal information and will do its utmost to protect the security of your personal information. When you use Foton International's Overseas DMS and related services, we will collect, process, and disclose relevant personal information in accordance with this Privacy Policy. Foton International is committed to maintaining your trust in us and adhering to the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimum necessity, the principle of security assurance, the principle of subject participation, the principle of openness and transparency, etc. Meanwhile, we undertake to adopt corresponding security protection measures in line with mature industry security standards to protect your personal information.
This Policy is formulated in accordance with the Personal Information Protection Law of the People's Republic of China and applicable laws and regulations. Before you provide relevant personal information to the Overseas DMS, please ensure that the relevant processing activities comply with the personal information protection laws of the country or region in which you are located, and that you have fulfilled, in accordance with law, obligations such as notification and obtaining consent toward the relevant individuals.
1. How Relevant Personal Information Is Collected and Used
1.1 Personal information refers to all kinds of information recorded electronically or by other means, which, alone or in combination with other information, can identify a specific natural person or reflect the activities of a specific natural person.
1.2 When you use the Overseas DMS and related services, we will collect and use relevant personal information in the following ways:
(1) We will collect information of claim adjusters, organizational customers, vehicle owners, and repair submitters (name and contact telephone number). The information of claim adjusters is used to identify the liaison contact in case of subsequent disputes or claims or when business controversies arise. The information of organizational customers, vehicle owners, and repair submitters is used for customer service work such as customer return visits and after-sales satisfaction surveys. We will keep such information strictly confidential and process it in a lawful manner.
(2) The retention period of the above personal information shall be the shortest time necessary to achieve the purposes stated in this Article, namely the date on which the corresponding vehicle warranty and after-sales claim business has been completed and the relevant dispute resolution period has expired. After the retention period expires, we will delete or anonymize the relevant information, except as otherwise provided by laws and regulations.
1.3 In summary, the Overseas DMS and related services will be used for the following purposes:
(1) To provide, maintain, or improve products or services;
(2) To send important notifications to you;
(3) To activate or validate products or services;
(4) To achieve other purposes permitted by you.
Relevant personal information will only be processed to the extent necessary to achieve the above purposes.
1.4 Where we intend to use the collected information for other purposes not specified in this Policy, we will fulfill the corresponding notification, consent, or other statutory procedures as required by applicable laws and regulations.
1.5 Please note that, if you use the Overseas DMS to further provide relevant data services to your users, you may need to bear the corresponding responsibilities as a personal information processor under applicable laws and regulations.
2. How Cookies and Similar Technologies Are Used
2.1 In order to ensure the proper operation of the Overseas DMS, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, the Overseas DMS can store information such as your preferences.
2.2 We will not use cookies for any purpose other than those described in this Policy. You may manage or delete cookies according to your preferences. You can clear all cookies stored on your computer, and most web browsers have the function of blocking cookies. However, if you do so, you will need to manually change your user settings every time you access the Overseas DMS.
3. How Relevant Personal Information Is Shared, Transferred, and Publicly Disclosed
3.1 Sharing
We will not share relevant personal information with any company, organization, or individual other than Foton International, except in the following circumstances:
(1) You obtain the data subject's consent and notify us: Where the personal information to be shared is entered and provided by you, you shall ensure that you have obtained the consent of the corresponding data subject in accordance with law, and after you have clearly notified us, we will share the relevant personal information with other parties.
(2) We may share relevant personal information externally in accordance with the provisions of laws and regulations, the needs of litigation or arbitration, or the requirements lawfully raised by administrative or judicial authorities.
(3) Sharing with our affiliates: Relevant personal information may be shared with affiliates of Foton International. We will only share necessary personal information, and it is bound by the purposes stated in this Privacy Policy. Before providing relevant personal information to affiliates, where the personal information is entered and provided by you, it shall be subject to the data subject's consent that you have lawfully obtained and your notification to us.
Our affiliates refer to any company or other legal entity that currently or in the future controls Foton International, is controlled by Foton International, or is under common control with Foton International.
(4) Sharing with authorized partners: To ensure the normal operation of the Overseas DMS and to provide related services to you, we may entrust necessary service providers or other partners to assist in providing services such as technology, system operation and maintenance, data storage, and information security. We will only use relevant personal information for lawful, legitimate, necessary, specific, and explicit purposes, and will only provide the personal information necessary for the services. We will enter into strict entrustment agreements with the entrusted parties, stipulating the purpose, duration, and manner of processing, the categories of personal information, the protection measures, and the rights and obligations of both parties, and we will supervise the entrusted parties' personal information processing activities. The entrusted parties shall not process relevant personal information beyond the scope of entrustment; where the entrustment agreement no longer takes effect, becomes invalid, is revoked, or is terminated, the entrusted parties shall return or delete the personal information.
3.2 Transfer
We will not transfer relevant personal information to any company, organization, or individual, except in the following circumstances:
(1) You obtain the data subject's consent and notify us: Where the personal information to be transferred is entered and provided by you, you shall ensure that you have obtained the consent of the corresponding data subject in accordance with law, and after you have clearly notified us, we will transfer the relevant personal information to other parties.
(2) Where a transfer of personal information is involved in a merger, acquisition, or bankruptcy liquidation, we will take corresponding measures in accordance with applicable laws and regulations and require the recipient of the personal information to continue to fulfill the corresponding personal information protection obligations. Where required by applicable laws and regulations, we will notify you of the relevant transfer in accordance with law and fulfill the corresponding notification, consent, or other statutory procedures.
3.3 Public Disclosure
We will publicly disclose relevant personal information only in the following circumstances:
(1) You obtain the data subject's consent and notify us.
(2) Disclosure based on law: Where mandatorily required by law, legal process, litigation, or government authorities, we may publicly disclose relevant personal information.
3.4 Exceptions to Obtaining Prior Authorization and Consent When Sharing, Transferring, or Publicly Disclosing Relevant Personal Information
In the following circumstances, sharing, transferring, or publicly disclosing relevant personal information does not require prior authorization and consent:
(1) Related to national security and national defense security;
(2) Related to public safety, public health, or major public interests;
(3) Related to criminal investigation, prosecution, trial, and execution of judgments;
(4) For the purpose of safeguarding the life, property, or other major legitimate rights and interests of the data subject or other individuals, but where it is very difficult to obtain the consent of the individual concerned
(5) Personal information that the data subject has voluntarily disclosed to the public,
(6) Personal information collected from lawfully disclosed information, such as lawful news reports, government information disclosure, and other channels.
(7) Other circumstances provided by laws and administrative regulations.
4. How Personal Information Is Protected
4.1 Foton International attaches great importance to information security. We endeavor to adopt all reasonable physical, electronic, and administrative security measures to protect relevant personal information and to prevent personal information from unauthorized access, public disclosure, use, modification, damage, or loss. We use encryption technology to enhance the security of personal information; we use trusted protection mechanisms to prevent malicious attacks on personal information; we deploy access control mechanisms and endeavor to ensure that only authorized personnel can access personal information; and we conduct training courses on security and privacy protection to raise employees' awareness of the importance of protecting personal information. Foton International has passed numerous international and domestic management system certifications.
4.2 We will take all reasonable and practicable measures to avoid, as far as possible, the collection of irrelevant personal information. We will only retain relevant personal information for the period necessary to achieve the purposes stated in this Policy, unless otherwise required by law. After the above retention period for personal information expires, we will delete or anonymize the relevant personal information.
4.3 Please use a complex password to help us ensure the security of your account. We will do our best to safeguard the security of any information that you send to us. To more effectively protect your information security, we also hope that you can strengthen your awareness of self-protection. Please keep your account and password information properly to avoid leakage of personal information.
4.4 The Internet environment is not 100% safe, and we will do our best to ensure or guarantee the security of any information that you send to us. In the unfortunate event of a personal information security incident (leakage, loss, etc.), we will, in accordance with the requirements of laws and regulations, promptly notify you of: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedies available to you. We will promptly notify you of the incident by email, letter, phone, push notification, or other means. Where it is difficult to notify each data subject individually, we will adopt a reasonable and effective method to issue an announcement. At the same time, we will also proactively report the handling of personal information security incidents as required by regulatory authorities.
5. How to Access, Modify, or Delete Personal Information and Withdraw Consent
5.1 You have the right to access, modify, and delete personal information in accordance with law. You may submit a request through the functions in the system or through the designated email address, and we will process it in accordance with law after verifying your identity. If we have reasonable grounds to believe that such requests are deceptive, impracticable, or may harm the privacy rights or interests of others, we will refuse to process the request and explain the reasons to you. For personal information of other natural persons that you have entered into the system, relevant rights requests may be conveyed through you, and we will process them in accordance with law.
5.2 In the following circumstances, you may request us to delete personal information:
(1) The purpose of processing has been achieved, cannot be achieved, or the personal information is no longer necessary to achieve the purpose of processing;
(2) We cease to provide products or services, or the retention period has expired;
(3) You withdraw your consent;
(4) We process personal information in violation of laws, administrative regulations, or agreements;
(5) Other circumstances provided by laws and administrative regulations.
For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
5.3 After you cancel your account by yourself, we will delete or anonymize the relevant personal information, or continue to retain it in accordance with law, based on applicable laws and regulations, contract performance, and the actual business situation. Account cancellation does not necessarily mean that we must immediately delete all information related to you. For example, for information such as orders, claims, finance, audit, and dispute resolution that is required to be retained under law, we will continue to retain it within the statutory or necessary retention period and process it in accordance with applicable laws and regulations after the retention period expires.
5.4 In principle, we will not charge you a fee for exercising your rights. For requests that are repeated many times and exceed a reasonable limit, we may charge necessary cost fees; for requests without legitimate basis, we may refuse to respond but will explain the reasons to you.
5.5 Where the retention period prescribed by laws and administrative regulations has not expired, or where deletion of personal information is technically difficult to realize, we will continue to retain the relevant personal information in accordance with law, but will cease processing other than storage and taking necessary security protection measures, and will explain the relevant situation to you when you submit a deletion request.
5.6 You may withdraw your previously given consent through the contact information provided in Chapter 8 of this Policy, and we will process it in accordance with law after verifying your identity. Withdrawal of consent does not affect the processing of personal information that has been conducted based on your consent prior to the withdrawal.
6. Storage and Cross-border Transfer of Relevant Personal Information
6.1 Based on business needs and the requirements of applicable laws and regulations, we will store the relevant personal information we collect on servers within the territory of the People's Republic of China, and conduct the relevant processing within the territory of the People's Republic of China.
6.2 If you use the Overseas DMS outside the territory of the People's Republic of China and provide personal information to us, the collection and use of the relevant personal information and its transfer into the territory of the People's Republic of China may be simultaneously subject to the laws and regulations applicable in the country or region in which you are located regarding personal information protection, data protection, and cross-border data transfer. If you provide us with personal information of other natural persons, you shall ensure that you have obtained the corresponding lawful processing basis under applicable law, that you have fulfilled the necessary notification, authorization, or consent obligations (as applicable) in accordance with law, and that providing the relevant personal information to us will not violate the provisions of applicable laws and regulations. Where the country or region in which you are located has special requirements for the transfer of personal information into the territory of the People's Republic of China, you shall fulfill the corresponding procedures in accordance with law before providing the relevant personal information to us. We will process the personal information you provide through the Overseas DMS in accordance with applicable laws and regulations and the agreements between the parties, and will take reasonable technical and organizational measures to protect the security of the relevant personal information. Legal liability arising from your failure to comply with the requirements of the laws and regulations of the country or region in which you are located shall be borne by you.
7. How This Policy Is Updated
7.1 Our Privacy Policy is subject to change.
7.2 We will publish any changes to this Policy through our company's official website.
7.3 For any material changes, we will also provide a more prominent notice (including, for some services, sending a notice by email stating the specific changes to the Privacy Policy).
7.4 The material changes referred to in this Policy include but are not limited to:
(1) Material changes in our service model, such as the purpose of processing personal information, the type of personal information processed, and the manner in which personal information is used;
(2) Material changes in our ownership structure, organizational structure, etc., such as the change of owner caused by business adjustments, bankruptcy mergers and acquisitions, etc.;
(3) Changes in the main objects of personal information sharing, transfer, or public disclosure;
(4) Material changes in your rights to participate in the processing of personal information and the manner in which you exercise them;
(5) Changes in the department responsible for handling personal information security, contact information, or complaint channels;
(6) The personal information security impact assessment report indicates that there is a high risk.
8. How to Contact Us
If you have any questions or comments about the content of this Policy Statement, or about Foton International's practice and operation of this Privacy Policy, you can contact us at yuze@foton.com.cn.In general, we will process your request within 15 business days after verifying your identity.
Company name: Beijing Foton International Motor Co., Ltd.
Company address: North of Laoniuwan Village, Shayang Road, Shahe Town, Changping District, Beijing
For matters involving personal information processing activities within the territory of the People's Republic of China, you may, in accordance with law, file a lawsuit with the people's court having jurisdiction at the place of the defendant's domicile.
Where the applicable laws and regulations of the country or region in which you are located grant you other rights of complaint, reporting, or judicial relief, you may also exercise the relevant rights in accordance with law.
Where the applicable laws and regulations of the country or region in which you are located have special requirements for the processing of personal information, you shall ensure that the relevant processing complies with such requirements; where this Policy is inconsistent with such requirements, the applicable laws and regulations shall prevail.
最近更新时间：2026年8月25日
本政策为了说明北京福田国际汽车有限公司（”福田国际”或“我们”）在提供福田国际分销管理系统（“海外DMS”）及相关服务过程中如何收集、使用、存储相关个人信息及您享有何种权利，福田国际将通过本《隐私政策声明》向您阐述相关事宜，福田国际提醒您，在您使用海外DMS及相关服务前，请务必仔细阅读并理解本《隐私政策声明》。如您向福田国际提供其他自然人的个人信息，您应确保已依据适用的法律法规履行必要的告知、授权或同意义务（如适用），并确保相关个人信息的提供具有合法依据。
本政策将帮助您了解以下内容：
福田国际深知个人信息的重要性，并会尽全力保护您的个人信息安全。在您使用福田国际海外DMS及相关服务时，我们将按照本隐私政策收集、处理及披露相关个人信息。福田国际致力于维持您对我们的信任，恪守以下原则，保护您的个人信息：权责一致原则、目的明确原则、选择同意原则、最少够用原则、确保安全原则、主体参与原则、公开透明原则等。同时，我们承诺，我们将按业界成熟的安全标准，采取相应的安全保护措施来保护您的个人信息。
本政策依据《中华人民共和国个人信息保护法》及适用法律法规制定。在您向海外DMS提供相关个人信息前，请确保相关处理活动符合您所在国家或地区的个人信息保护法律要求，并依法向相关个人履行告知、取得同意等义务。
1. 如何收集和使用相关个人信息
1.1 个人信息是指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。
1.2 当您使用海外DMS及相关服务时，我们会以下列方式收集和使用相关个人信息：
(1)我们会收集索赔员、组织客户、车主、送修人信息（姓名、联系电话）。其中索赔员相关信息用于确定后续产生纠纷、索赔事项，出现业务争议时确定对接联系人，组织客户、车主及送修人相关信息用于客户回访、售后满意度调研等客户服务工作。我们将严格对这些信息进行保密，并且依法处理。
(2) 上述个人信息的保存期限为实现本条所述目的所必需的最短时间，即对应车辆质保及售后索赔业务办理完毕、且相关争议解决期限届满之日；保存期限届满后，我们将对相关信息进行删除或匿名化处理，法律法规另有规定的除外。
1.3 概言之，海外DMS及相关服务将用于以下用途：
(1) 提供、维护、改进产品或服务；
(2) 向您发送重要通知；
(3) 激活或验证产品或服务；
(4) 经您许可的其他用途。
相关个人信息仅在为实现上述目的所必需的范围内处理。
1.4 当我们要将收集到的信息用于本政策未载明的其他用途时，会事先征求您的同意我们将根据适用法律法规的要求履行相应的告知、同意或其他法定程序。
1.5 请您注意，若您利用海外DMS为您的用户再行提供相关数据服务，您可能需要根据适用法律法规承担相应的个人信息处理者责任。
2. 如何使用Cookie和同类技术
2.1 为确保海外DMS正常运转，我们会在您的计算机或移动设备上存储名为 Cookie 的小数据文件。Cookie 通常包含标识符、站点名称以及一些号码和字符。借助于 Cookie，海外DMS能够存储您的偏好等信息。
2.2 我们不会将 Cookie 用于本政策所述目的之外的任何用途。您可根据自己的偏好管理或删除 Cookie。您可以清除计算机上保存的所有 Cookie，大部分网络浏览器都设有阻止 Cookie 的功能。但如果您这么做，则需要在每一次访问海外DMS时亲自更改用户设置。
3. 如何共享、转让、公开披露相关个人信息
3.1 共享
我们不会与福田国际以外的任何公司、组织和个人分享相关个人信息，但以下情况除外：
(1) 您取得信息主体同意并告知我们：涉及共享的个人信息系由您录入并提供的，您应确保已依法取得相应个人信息主体的同意，并在向我们明确告知后，我们会与其他方共享相关个人信息。
(2) 我们可能会根据法律法规规定、诉讼、仲裁解决需要，或按行政、司法机关依法提出的要求，对外共享相关个人信息。
(3) 与我们的关联公司共享：相关个人信息可能会与福田国际的关联公司共享。我们只会共享必要的个人信息，且受本隐私政策中所声明目的的约束。在向关联公司提供相关个人信息前，涉及由您录入并提供的个人信息的，以您依法取得的信息主体同意及您对我们的告知为准。与我们的关联公司共享：相关个人信息可能会与福田国际的关联公司共享。我们只会共享必要的个人信息，且受本隐私政策中所声明目的的约束。在向关联公司提供相关个人信息前，涉及由您录入并提供的个人信息的，以您依法取得的信息主体同意及您对我们的告知为准。
我们的关联公司是指现在或将来控制福田国际、受福田国际控制或与福田国际共同被控制的任何公司或其他法律实体。
(4) 与授权合作伙伴共享：为保障海外DMS正常运行和向您提供相关服务，我们可能委托必要的服务提供商或其他合作伙伴协助提供技术、系统运维、数据存储、信息安全等服务。我们仅会出于合法、正当、必要、特定、明确的目的使用相关个人信息，并且只会提供服务所必要的个人信息。我们将与受托方签署严格的委托处理协议，约定委托处理的目的、期限、处理方式、个人信息的种类、保护措施以及双方的权利和义务，并对受托方的个人信息处理活动进行监督。受托方不得超出委托范围处理相关个人信息；委托合同不再生效、无效、被撤销或者终止的，受托方应当将个人信息返还或者予以删除。
3.2 转让
我们不会将相关个人信息转让给任何公司、组织和个人，但以下情况除外：
(1) 您取得信息主体同意并告知我们：涉及转让的个人信息系由您录入并提供的，您应确保已依法取得相应个人信息主体的同意，并在向我们明确告知后，我们会向其他方转让相关个人信息。
(2) 在涉及合并、收购或破产清算时，如涉及到个人信息转让，我们将根据适用法律法规采取相应措施，并要求个人信息接收方继续履行相应的个人信息保护义务。如适用法律法规要求，我们将依法告知您相关转让情况，并履行相应的告知、同意或其他法定程序。
3.3 公开披露
我们仅会在以下情况下，公开披露相关个人信息：
(1) 您取得信息主体同意并告知我们。
(2) 基于法律的披露：在法律、法律程序、诉讼或政府主管部门强制性要求的情况下，我们可能会公开披露相关个人信息。
3.4 共享、转让、公开披露相关个人信息时事先征得授权同意的例外
以下情形中，共享、转让、公开披露相关个人信息无需事先征得授权同意：
(1) 与国家安全、国防安全有关的；
(2) 与公共安全、公共卫生、重大公共利益有关的；
(3) 与犯罪侦查、起诉、审判和判决执行等有关的；
(4) 出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的；
(5) 个人信息主体自行向社会公众公开的个人信息；
(6) 从合法公开披露的信息中收集个人信息的，如合法的新闻报道、政府信息公开等渠道。
(7) 法律、行政法规规定的其他情形。
4. 如何保护个人信息
4.1 福田国际非常重视信息安全。我们努力采取各种合理的物理、电子和管理方面的安全措施来保护相关个人信息。防止个人信息遭到未经授权访问、公开披露、使用、修改、损坏或丢失。我们会使用加密技术提高个人信息的安全性；我们会使用受信赖的保护机制防止个人信息遭到恶意攻击；我们会部署访问控制机制，尽力确保只有授权人员才可访问个人信息；以及我们会举办安全和隐私保护培训课程，加强员工对于保护个人信息重要性的认识。福田国际已通过众多国际和国内的管理体系认证。
4.2 我们会采取一切合理可行的措施，尽量避免收集无关的个人信息。我们只会在达成本政策所述目的所需的期限内保留相关个人信息，除非法律另有规定。超出上述个人信息保存期限后，我们会对相关个人信息进行删除或匿名化处理。
4.3 请使用复杂密码，协助我们保证您的账号安全。我们将尽力保障您发送给我们的任何信息的安全性。为更有效地保障您的信息安全，我们也希望您能够加强自我保护意识。请您妥善保管您的账号及密码信息，避免个人信息泄露。
4.4 互联网环境并非百分之百安全，我们将尽力确保或担保您发送给我们的任何信息的安全性。在不幸发生个人信息安全事件（泄露、丢失等）后，我们将按照法律法规的要求，及时向您告知：安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们会及时将事件相关情况以邮件、信函、电话、推送通知等方式告知您，难以逐一告知个人信息主体时，我们会采取合理、有效的方式发布公告。同时，我们还将按照监管部门要求，主动上报个人信息安全事件的处置情况。
5. 如何访问、修改或删除个人信息及撤回同意
5.1 您有权依法访问、修改、删除个人信息，您可通过系统内功能、指定邮箱提出请求，我们将在核验身份后依法处理；如果我们有合理依据认为这些请求存在欺骗性、无法实行或损害他人隐私权或权益，我们则会拒绝处理请求，并向您说明理由。对于您录入系统的其他自然人个人信息，相关权利请求可经由您转达，我们将依法处理。
5.2 在以下情形中，您可以向我们提出删除个人信息的请求：
(1) 处理目的已实现、无法实现或者为实现处理目的不再必要；
(2) 我们停止提供产品或者服务，或者保存期限已届满；
(3) 您撤回同意；
(4) 我们违反法律、行政法规或者违反约定处理个人信息。
(5) 法律、行政法规规定的其他情形。
为保障安全，您可能需要提供书面请求，或以其他方式证明您的身份。我们可能会先要求您验证自己的身份，然后再处理您的请求。
5.3 当您自行注销账户之后，我们将根据适用法律法规、合同履行及业务实际情况，对相关个人信息进行删除、匿名化处理或依法继续保存。账号注销并不当然意味着我们必须立即删除所有与您相关的信息。例如，对于依法需要继续保存的订单、索赔、财务、审计、争议解决等相关信息，我们将在法定或必要的保存期限内继续保存，并在保存期限届满后按照适用法律法规进行处理。
5.4 我们原则上不向您收取行使权利的费用。对于您多次重复、超出合理限度的请求，我们可能收取必要的成本费用；对于无正当依据的请求，我们可以拒绝响应，但会向您说明理由。
5.5 法律、行政法规规定的保存期限未届满，或者删除个人信息从技术上难以实现的，我们将依法继续保存相关个人信息，但停止除存储和采取必要的安全保护措施之外的处理，并在您提出删除请求时向您说明相关情况。
5.6 您可通过本政策第8章联系方式撤回此前作出的同意，我们将在核验您的身份后依法处理。撤回同意不影响撤回前基于您的同意已进行的个人信息处理。
6. 相关个人信息的保存和跨境转移
6.1 我们将根据业务需要及适用法律法规的要求，将收集到的相关个人信息存储于中华人民共和国境内的服务器，并在中华人民共和国境内进行相关处理。
6.2 如您在中华人民共和国境外使用海外DMS并向我们提供个人信息，相关个人信息的采集、使用以及向中华人民共和国境内传输可能同时受到您所在国家或地区适用的个人信息保护、数据保护及数据跨境传输等法律法规的约束。如您向我们提供其他自然人的个人信息，您应确保已依据适用法律取得相应的合法处理依据，并已依法履行必要的告知、授权或同意义务（如适用），且向我们提供相关个人信息不会违反适用法律法规的规定。对于您所在国家或地区对个人信息向中华人民共和国境内传输存在特殊要求的，您应在向我们提供相关个人信息前依法履行相应程序。我们将根据适用法律法规及双方约定，对您通过海外DMS提供的个人信息进行处理，并采取合理的技术和组织措施保护相关个人信息的安全。因您未遵守所在国家或地区的法律法规要求而导致的法律责任，由您自行承担。
7. 本政策如何更新
7.1 我们的隐私政策可能变更。
7.2 我们会通过公司官网发布对本政策所做的任何变更。
7.3 对于重大变更，我们还会提供更为显著的通知（包括对于某些服务，我们会通过电子邮件发送通知，说明隐私政策的具体变更内容）。
7.4 本政策所指的重大变更包括但不限于：
(1) 我们的服务模式发生重大变化。如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式等；
(2) 我们在所有权结构、组织架构等方面发生重大变化。如业务调整、破产并购等引起的所有者变更等；
(3) 个人信息共享、转让或公开披露的主要对象发生变化；
(4) 您参与个人信息处理方面的权利及其行使方式发生重大变化；
(5) 我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化；
(6) 个人信息安全影响评估报告表明存在高风险。
8. 联系我们
您对本政策声明内容有任何疑问和意见，或者针对福田国际对本隐私政策的实践以及操作上的任何疑问和意见，您可以通过yuze@foton.com.cn联系我们。一般情况下，我们将在核验您的身份无误后15个工作日内处理。
公司名称：北京福田国际汽车有限公司
公司地址：北京市昌平区沙河镇沙阳路老牛湾村北
对于涉及中华人民共和国境内个人信息处理活动的事项，您可以依法向被告住所地有管辖权的人民法院提起诉讼。
如您所在国家或地区的适用法律法规赋予您其他投诉、举报或司法救济权利，您亦可以依法行使相关权利。
如您所在国家或地区的适用法律法规对个人信息处理有特别要求的，您应确保相关处理符合该等要求；本政策与前述要求不一致的，以适用法律法规为准。
Última actualización en: 10 de agosto de 2022
Esta política es para explicar como lo hace FOTON en el extranjero (a menos que se indique lo contrario, FOTON Overseas refiere a Foton International Trade Co., Ltd.) recolecta, accede y almacena su información personal y que derechos disfrutas en el proceso de prestación de servicios a la red. FOTON Overseas explicara los asuntos relevantes a través de esta política de privacidad, FOTON Overseas le recuerda que debe leer y entender detenidamente esta política de privacidad antes de acceder a los servicios proveídos por FOTON Overseas, puede acceder a los productos o servicios proporcionados por Foton Overseas solo después de confirmar su pleno entendimiento y consentimiento. Su acceso a los productos o servicios proporcionados por Foton Overseas se considerará como su aceptación y aprobación del contenido de esta Política. Si no está de acuerdo con alguna de las cláusulas de esta Política, debe dejar de acceder a los servicios prestados por Foton Overseas.
Esta política le ayudará a entender lo siguiente:
Foton overseas entiende la importancia de su información personal y hará todo lo posible para mantenerla segura y protegida. Cuando utilice los servicios proporcionados por los sitios web de foton overseas, recopilaremos, procesaremos y divulgaremos su información de acuerdo con esta política de privacidad. Foton overseas se compromete a mantener su confianza en nosotros, atendiendo a los siguientes principios para proteger su información personal: principio de coherencia y de responsabilidad, principio de propósito claro, principio de consentimiento selectivo, principio de mínimo suficiente, principio de seguridad garantizada, principio de participación del sujeto, principio de apertura y transparencia, etc. Al mismo tiempo, prometemos que protegeremos su información personal con las medidas de seguridad correspondientes de acuerdo con los estándares de seguridad establecidos en la industria. Por favor, lea y entienda esta declaración de política de privacidad cuidadosamente antes de utilizar los servicios de foton overseas.
1. Cómo FOTON Overseas recopila y utiliza su información personal
1.1 la información personal es todo tipo de información, registrada electrónicamente o por otros medios, que puede, sola o en combinación con otra información, identificar a una persona física específica o reflejar las actividades de una persona física específica.
1.2 cuando utiliza los productos y servicios de foton overseas, recopilamos y utilizamos su información personal de las siguientes maneras:
(1)cuando utiliza los servicios relevantes en el sitio web de foton en el extranjero, debe proporcionarnos el nombre de usuario, número de teléfono móvil. La opción de continuar mejorando su información en la página web incluye, pero no se limita a: su nombre real, industria, región, dirección web, dirección completa. Esta información será estrictamente confidencial y procesada legalmente.
(2) mensaje de mensaje en línea. Cuando necesite utilizar el servicio de mensajería en línea proporcionado por el sitio web de foton en el extranjero, necesitamos que nos proporcione su nombre de usuario y correo electrónico para que podamos responder a su solicitud de servicio. Podemos mantener su historial de chat, información de pedido para proporcionarle los diversos servicios que desea obtener.
(3) información operativa y de apoyo. De vez en cuando, foton overseas inicia campañas operativas en relación con los nuevos servicios y funciones. Si participa en eventos operativos relevantes, podemos recopilar su información de contacto (por ejemplo, número de teléfono móvil), dirección de contacto e información de clase de cuenta comercial a través de la interfaz de eventos operativos para que pueda participar con éxito en el evento. No es necesario proporcionar la información anterior si no participa en las actividades operativas pertinentes.
1.3 En resumen, su información personal recopilada por el sitio web se utilizará para:
(1) para proporcionarle, mantener o mejorar los productos o servicios;
(2) enviarle notificaciones importantes;
(3) activar o verificar productos o servicios;
(4) promocionarle o introducir productos en la premisa permitida por las leyes y regulaciones;
(5) otros usos con su permiso.
1.4 cuando vayamos a utilizar la información recopilada para otros fines no especificados en esta política, le solicitaremos su consentimiento previo.
1.5 tenga en cuenta que, como usuario de foton overseas, si utiliza los servicios técnicos de foton overseas para proporcionar servicios de datos relevantes para sus usuarios, ya que el control de esta parte de los datos comerciales es de su propiedad, debe acordar una política de privacidad separada con sus usuarios. El tratamiento de dichos datos no será aplicable a esta política de privacidad.
2. Cómo utilizamos las cookies
2.1 para garantizar que el sitio web funcione correctamente, almacenamos pequeños archivos de datos llamados cookies en su computadora o dispositivo móvil. Las cookies generalmente contienen un identificador, el nombre del sitio y algunos números y caracteres. Gracias a las cookies, los sitios web son capaces de almacenar información como sus preferencias.
2.2 no utilizamos cookies para ningún propósito distinto de los establecidos en esta política. Puede gestionar o eliminar las cookies de acuerdo con sus preferencias. Puede borrar todas las cookies guardadas en su computadora. La mayoría de los navegadores web tienen la capacidad de bloquear las cookies. Sin embargo, si lo hace, tendrá que cambiar la configuración de usuario personalmente cada vez que visite nuestro sitio web.
3. Cómo compartir, transferir, divulgar públicamente su información personal
3.1 para compartir
No compartimos su información personal con ninguna empresa, organización o individuo fuera de FOTON Overseas, excepto en los siguientes casos:
(1) compartir con consentimiento explícito: compartiremos su información personal con otras partes después de obtener su consentimiento explícito.
(2) podemos compartir su información de usuario externamente de acuerdo con las disposiciones legales y reglamentarias, los litigios, las necesidades de resolución de arbitraje, o según lo requiera una autoridad administrativa o judicial de acuerdo con la ley.
(3) compartir con nuestras afiliadas: su información personal puede ser compartida con las afiliadas de Foton overseas. Solo compartiremos la información personal necesaria y sujeta a los fines declarados en esta política de privacidad. El afiliado que desee cambiar el propósito del procesamiento de la información personal le solicitará de nuevo su consentimiento autorizado.
Nuestros afiliados son cualquier empresa o institución legal que cualquiera de las partes controla, está bajo su control o está bajo su control conjunto, ahora o en el futuro. Por «control» se entiende el poder de determinar la política financiera y operativa de una empresa, el derecho directo o indirecto a más del 50% de los derechos de gestión o de toma de decisiones de la empresa y la posibilidad de obtener beneficios de las actividades de la empresa.
(4) compartir con socios autorizados: algunos de nuestros servicios, como la verificación de nombre real, serán proporcionados por nuestros socios autorizados solo para cumplir con los propósitos declarados en esta política. Solo usaremos su información personal para fines legales, justificados, necesarios, específicos y explícitos, y solo lo que sea necesario para proporcionar el servicio. Nuestros socios no están autorizados a utilizar la información personal obtenida para ningún otro propósito. A las empresas, organizaciones e individuos con los que compartimos información de los usuarios, firmamos un acuerdo estricto de protección de la información con ellos, exigiendo que procesen la información de los usuarios de acuerdo con nuestras instrucciones, esta política de privacidad y cualquier otra medida de confidencialidad y seguridad relevante. Además, su información personal se transmite al espacio de almacenamiento del centro de datos a través del operador de red subyacente. Nuestros servicios en China utilizarán operadores de red base chinos y centros de datos ubicados en China.
3.2 transferencias
No transferiremos su información personal a ninguna empresa, organización o individuo, excepto en los siguientes casos:
(1) transferencia con consentimiento explícito: después de obtener su consentimiento explícito, transferiremos su información personal a otras partes.
(2) en relación con una fusión, adquisición o liquidación, si se trata de una transferencia de información personal, solicitaremos que la nueva compañía, organización que tiene su información personal continúe sujeta a esta política de privacidad. De lo contrario, requeriremos que la compañía, organización vuelva a solicitar su consentimiento autorizado.
3.3 divulgación pública
Solo divulgaremos su información personal públicamente si:
(1) después de obtener su consentimiento explícito.
(2) divulgaciones basadas en la ley: podemos divulgar su información personal públicamente en el caso de que la ley, el proceso legal, la demanda o los requisitos obligatorios de las autoridades gubernamentales competentes.
3.4 excepción al consentimiento previo y autorizado para compartir, transferir, divulgar públicamente información del usuario
No se requiere su consentimiento autorizado previo para compartir, transferir o divulgar públicamente su información de usuario en los siguientes casos:
(1) en relación con la seguridad nacional y la seguridad de la defensa nacional;
(2) en relación con la seguridad pública, la salud pública o el interés público vital;
(3) en relación con la investigación de delitos, enjuiciamiento, juicio y ejecución de sentencias, etc.;
(4) es necesario para salvaguardar un interés legal importante, como su vida o propiedad o de otra persona, pero es difícil obtener mi consentimiento;
(5) información personal que usted mismo ha hecho pública
(6) cuando la información personal se recopila de información legalmente divulgada públicamente, como informes de noticias legales, acceso público a la información del gobierno y otras fuentes.
4. Cómo se protege su información personal
4.1 foton overseas toma muy en serio la seguridad de su información. Nos esforzamos por adoptar una variedad de medidas de seguridad físicas, electrónicas y administrativas razonables para proteger su información de usuario. Evitar el acceso no autorizado, divulgación pública, uso, modificación, daño o pérdida de la información del usuario. Utilizaremos encriptación para mejorar la seguridad de la información del usuario; Protegeremos la información del usuario contra ataques maliciosos utilizando mecanismos de protección confiables; Implementaremos mecanismos de control de acceso y haremos todo lo posible para garantizar que solo el personal autorizado tenga acceso a la información del usuario; Y realizaremos cursos de capacitación de seguridad y protección de privacidad para fortalecer la conciencia de los empleados sobre la importancia de proteger la información del usuario. Foton overseas ha pasado numerosas certificaciones internacionales y nacionales del sistema de gestión.
4.2 tomaremos todas las medidas razonablemente viables para evitar la recopilación de información personal irrelevante en la medida de lo posible. Solo conservaremos su información personal durante el período necesario para cumplir con los propósitos descritos en la política de costos, a menos que la ley disponga lo contrario. Después del período de retención de la información del usuario mencionado anteriormente, eliminaremos o anonimizaremos su información personal.
4.3 ayúdenos a mantener su cuenta segura usando una contraseña compleja. Haremos todo lo posible para garantizar la seguridad de cualquier información que nos envíe. Para garantizar la seguridad de su información de manera más efectiva, también esperamos que usted pueda fortalecer su conciencia de autoprotección. Solo asumimos responsabilidad en la medida en que foton overseas resulte directamente en la divulgación de su información personal. Por lo tanto, por favor, mantenga su información de cuenta y contraseña segura para evitar la divulgación de su información personal.
4.4 el entorno de internet no es 100% seguro. Haremos todo lo posible para asegurar o garantizar la seguridad de cualquier información que nos envíe. En caso de un incidente lamentable de seguridad de la información personal (divulgación, pérdida, etc.), le mantendremos informado de manera oportuna, de acuerdo con las leyes y regulaciones: las circunstancias básicas y las posibles implicaciones del incidente de seguridad, las medidas de eliminación que hemos tomado o tomaremos, las recomendaciones para prevenir y reducir los riesgos de manera independiente, los remedios para usted, etc. Le informaremos oportunamente de las circunstancias relacionadas con el incidente por correo electrónico, carta, teléfono y notificación push. Cuando es difícil informar al sujeto de la información personal uno por uno, haremos un anuncio de manera razonable y efectiva. Al mismo tiempo, también informaremos proactivamente sobre la eliminación de incidentes de seguridad de información personal de acuerdo con los requisitos de las autoridades reguladoras.
5. Cómo acceder, modificar o eliminar su información personal
5.1 solicitar que eliminemos su información personal de acuerdo con la ley; Nos negamos a procesar las solicitudes si tenemos una base razonable para creer que son engañosas, impracticables o perjudiciales para los derechos de privacidad o intereses de otros.
5.2 puede enviarnos una solicitud de eliminación de información personal cuando:
(1) si descubre que estamos procesando información personal en violación de las leyes y reglamentos;
(2) si recopilamos, usamos su información personal sin obtener su consentimiento expreso;
(3) si procesamos información personal en violación grave de nuestro acuerdo con usted;
(4) ya no utiliza nuestros servicios.
Por razones de seguridad, es posible que deba proporcionar una solicitud por escrito o probar su identidad de otra manera. Podemos pedirle que verifique su identidad antes de procesar su solicitud.
5.3 después de que usted haya cerrado su cuenta por su cuenta, dejaremos de proporcionarle productos o servicios y eliminaremos su información personal o realizaremos el proceso de anonimización según lo requiera la ley aplicable.
5.4 no cobramos, en principio, una tarifa por sus solicitudes razonables. Sin embargo, se cobrará una tarifa por un número de solicitudes repetitivas que excedan los límites razonables a nuestra discreción. Podemos rechazar las solicitudes que sean injustificadamente repetitivas, que exija medios excesivos de autoapropiación (por ejemplo, que exija el desarrollo de nuevos sistemas o cambios fundamentales en las prácticas actuales), que supongan un riesgo para los derechos legítimos de otros o que sean muy poco prácticos (por ejemplo, que impliquen información almacenada en cintas de respaldo).
5.5 no podremos responder a su solicitud de eliminación de información personal si:
(1) en relación con el cumplimiento de nuestras obligaciones bajo las leyes y reglamentos;
(2) estén directamente relacionados con la seguridad nacional y la seguridad de la defensa nacional;
(3) estén directamente relacionados con la seguridad pública, la salud pública o un interés público vital;
(4) directamente relacionados con la investigación de delitos, enjuiciamiento, aprobación y ejecución de sentencias, etc.;
(5) tenemos evidencia de mala fe subjetiva o abuso de poder por usted;
(6) es necesario para mantener un interés legal significativo, como la vida o la propiedad del sujeto de la información personal u otra persona, pero es difícil obtener su propio consentimiento;
(7) su solicitud correspondiente resultaría en un daño significativo a sus intereses legítimos o a los de otra persona u organización;
(8) cuando se trate de secretos comerciales.
6. Cómo se transfiere su información personal en todo el mundo
Almacenamos la información que recopilamos sobre usted en la república popular de China. Si la transmisión de información personal fuera del país es necesaria para el negocio en cumplimiento de las disposiciones legales aplicables, obtendremos su consentimiento previo y le informaremos sobre el propósito de la salida de la información, el destinatario, las medidas de seguridad y los riesgos de seguridad.
7. Cómo se actualiza esta política
7.1 nuestra política de privacidad puede cambiar.
7.2 publicaremos cualquier cambio realizado a esta política a través de nuestro sitio web oficial.
7.3 también proporcionaremos avisos más destacados en caso de cambios importantes (incluso, para algunos servicios, enviaremos un aviso por correo electrónico indicando los cambios específicos en la política de privacidad).
7.4 los cambios significativos a los que se refiere esta política incluyen, pero no se limitan a:
(1) cambios significativos en nuestro modelo de servicio. Tales como el propósito del procesamiento de información personal, el tipo de información personal que se procesa, la forma en que se utiliza la información personal;
(2) realizamos cambios significativos en nuestra estructura de propiedad, estructura organizativa, etc. Cambio de propietario debido a ajustes comerciales, bancarrota, fusiones y adquisiciones, etc.;
(3) un cambio en el objeto principal del intercambio, transferencia o divulgación pública de información personal;
(4) cambios sustanciales en sus derechos en relación con su participación en el procesamiento de información personal y la forma en que se ejerce;
(5) cuando nuestro departamento responsable del procesamiento de la seguridad de la información personal, contacto y canales de quejas cambian;
(6) cuando el informe de evaluación del impacto de la seguridad de la información personal indique un alto riesgo.
8. Contacta con nosotrosSi tiene preguntas y comentarios sobre el contenido de esta declaración de política, o si tiene preguntas y comentarios sobre las prácticas y el funcionamiento de esta política de privacidad de foton overseas, puede contactarnos en zhujia@foton.com.cnContacta con nosotros。
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